Last Updated: June 2026
Introduction
This cookies policy explains what cookies are, how we use them on our website, and how you can control them. By using our website, you consent to our use of cookies in accordance with this policy.
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow websites to recognize your device and store information about your preferences or past actions. This enables websites to provide you with a more personalized experience.
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.
- Cookie consent preferences
- Session management
- Security features
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- User preferences and settings
- Language preferences
- Form data retention
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's functionality and user experience.
- Pages visited and time spent on each page
- Navigation patterns
- Error messages encountered
- Device and browser information
Types of Cookies We Use
Session Cookies
Temporary cookies that expire when you close your browser. These are used to maintain your session as you navigate through the website.
Persistent Cookies
Cookies that remain on your device for a set period or until you delete them. These remember your preferences across multiple visits.
First-Party Cookies
Cookies set directly by our website. These are used to provide core functionality and improve user experience.
Third-Party Cookies
Cookies set by third-party services integrated into our website. These may include analytics providers or social media platforms.
Specific Cookies Used
The following table details the specific cookies used on our website:
Essential Cookies
- cookieConsent - Stores your cookie consent preferences - Duration: 12 months
- sessionID - Maintains your session state - Duration: Session only
Functional Cookies
- lastBooking - Stores your most recent booking information - Duration: 30 days
- userPreferences - Remembers your site preferences - Duration: 6 months
Analytics Cookies
- analyticsID - Anonymous identifier for analytics tracking - Duration: 24 months
- pageViews - Tracks pages visited - Duration: 24 months
Managing Cookies
Cookie Banner
When you first visit our website, you will see a cookie banner explaining our use of cookies. You can accept or decline non-essential cookies through this banner. Your preference will be saved and the banner will not appear again unless you clear your cookies.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete all or specific cookies
- Block cookies from specific websites
- Block all third-party cookies
- Block all cookies entirely
- Delete cookies when you close your browser
Browser-Specific Instructions
Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions
Impact of Disabling Cookies
If you choose to block or delete cookies, some features of our website may not function properly. Specifically:
- You may need to accept the cookie banner on every visit
- Your preferences and settings will not be saved
- Some forms may not function correctly
- We cannot track website performance or identify technical issues
Third-Party Cookies
Some pages on our website may contain embedded content from third-party services. These services may set their own cookies. We do not control these cookies, and they are governed by the privacy policies of the respective third parties.
Common third-party services that may set cookies include:
- Analytics providers
- Payment processors
- Social media platforms
We recommend reviewing the privacy and cookie policies of these third-party services.
Local Storage
In addition to cookies, we use browser local storage to save certain information on your device. Local storage is similar to cookies but can store larger amounts of data and does not expire automatically.
We use local storage for:
- Storing cookie consent preferences
- Caching booking form data temporarily
- Saving user interface preferences
You can clear local storage through your browser's developer tools or privacy settings.
Updates to This Policy
We may update this cookies policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website. The "Last Updated" date at the top of this page indicates when the policy was last revised.
Contact Us
If you have questions about our use of cookies or this policy, please contact us at:
Email: [email protected]
Address: 42 Colmore Row, Birmingham B3 2BS, United Kingdom
Further Information
For more information about cookies and how to manage them, you can visit:
- aboutcookies.org
- allaboutcookies.org
- youronlinechoices.eu (for EU users)