Get in Touch
Our operations team responds to all inquiries within two hours during business days. For immediate booking requirements or time-sensitive questions, email provides the fastest response.
Contact Information
Office Address
42 Colmore Row
Birmingham B3 2BS
United Kingdom
Business Hours
Monday to Friday: 6:00 AM - 10:00 PM
Saturday: 7:00 AM - 8:00 PM
Sunday: 8:00 AM - 6:00 PM
Service availability extends to 2:00 AM for pre-arranged bookings.
Response Times
Email inquiries: Within 2 hours during business hours
Booking confirmations: Same business day
Modification requests: Within 30 minutes
Corporate Accounts
Organizations interested in establishing corporate accounts or monthly subscription arrangements should email with "Corporate Account Inquiry" in the subject line. Our business development team will respond with detailed information and available options.
Central Birmingham Location
Walking distance from Snow Hill Station
Booking Process
For new bookings, use the form on our homepage or send details directly via email. Include your preferred service, date, pickup location, and any specific requirements.
Our team will confirm availability and send booking confirmation with assigned vehicle details. For regular clients, we maintain your preferences on file to streamline repeated bookings.
Last-minute bookings are accommodated subject to driver availability. We recommend booking at least four hours in advance for optimal vehicle selection, though we frequently fulfill requests with shorter notice.
Location Details
Our office sits in Birmingham's primary business district, providing strategic positioning for rapid deployment throughout the city center and surrounding commercial areas.
The Colmore Row location offers convenient access for clients who prefer in-person consultation, though most bookings proceed entirely through email for efficiency.
Coverage Area
Primary service area encompasses Birmingham city center and immediate surrounding municipalities. Extended coverage includes Wolverhampton, Solihull, Coventry, and Worcester.
Services to locations beyond standard coverage incur additional mileage charges calculated at £2.50 per mile beyond the 25-mile radius from Birmingham city center.